XE4 Director - Passionate about excellence and sustainability

EDUCATION

DEGREE	INSTITUTION	DATE
PhD (registered)	Wits Business School	2007+
MBA	Wits Business School	1996 - 7
LLB	U. of Cape Town	1987 - 8
BA Honours (Politics)	U. of the Witwatersrand	1986
BA	U. of the Witwatersrand	1983 - 5
COURSE	INSTITUTION	DATE
Aris Process Mapping	IQ Group	2001
e-Commerce Strategy	Absa Bank Group	2000
Siebel CRM	Absa Corporate Bank	2000
Derivatives	Absa Corporate Bank	1999
S132 Tax Act	Absa Corporate Bank	1999
MS Office	Boland Bank, Absa Bank	1997
NCSS Statistical Package	Wits Business School	1996
Macgregor’s Database	Wits Business School	1996
SAP R3	Wits Business School	1996
G2 Expert Modelling System	Wits Business School	1996
SPSS Statistical Package	Wits Business School	1995
SAS Statistical Package	Wits Business School	1995
Sales and Marketing	MI Group	1991

SUMMARY
Errol Goetsch is the director of a management consultancy focusing on training and advisory services that change behaviour and impact directly on operational and strategic performance. He has advised the wife of the President of South Africa, Mrs. Zanele Mbkei and the 2006 winner of the US-based Schwab Foundation Social Entrepreneurship of the Year.
In 2007, he co-founded the Centre for Social Impact as a research and design factory for non-profit projects that would otherwise fail to address the problems that in South Africa are reaching crisis proportions. The Centre applies the Quantity Theory of Management to ensure that the complete set of questions go into designing projects to work and the compleet set of reports go into proving delivery.
In 2000, he designed the blue-print for a Centre of Excellence as a sustainability initiative for South Africa’s largest NGO – the Planned Parenthood Association of SA.
In 2002, with funding from USAID and the Bill and Melinda Gates Foundation, he assumed management of the Centre of Excellence to offer training and operational services to Government, the private sector and development organisations. This took him from the corporate sector as senior strategy consultant for the Absa Group and IT project manager for the IQ Group.
The Centre of Excellence became the Foundation for Excellence in 2003, continuing to provide leading-edge training to the private, public and development sectors for excellent projects, sustainable organisations and social impact.
He won an award from the Dept. of Trade and Industry in 2004 for his mathematical system for measuring sustainability.
In 2005 he represented South Africa to the Global Development Network’s Cairo Conference for ICT challenges in Africa.
In 2006 he was invited to the Mannesman Foundation’s assembly of 50 Social Entrepreneurs in Berlin. He has developed templates and tools for performance measurement, transparency and accountability – giving NPO’s better reporting to donors.
He has tutored and lectured in a number of fields:
Principles of Economics to MAP and MBA students at the Wits Business School (2007) and the University of the Free State (2005),
Principles of Management and Principles of Marketing to B. Com students at the University of the Witwatersrand (2007), and
Management Finance and
Strategy to the MBA students of the University of the Free State and in Kenya (2005).

He was 1 of 50 delegates chosen from Africa to represent ITC issues to GDNet’s conference in Cairo in 2005. He was chosen in the last 40 places out of 9 000 for the 2005 British Council Pan-African Leadership programme. His combination of HIV/AIDS software programmes and platforms was nominated for the Japanese Government’s Most Innovative Development Project in the World award (www.gdnet.org). He attended the May 8 – 10 World Bank Institute conference on Knowledge for Africa’s Education, focusing on knowledge systems and ITC.

Before forming XE⁴ (the name is based on the ingredients for performance excellence),
Errol was
Director of the PPASA Centre of Excellence
IT management consultant and project manager at the IQ Business Group,
Senior Consultant to Absa Group for Group Business Intelligence,
R&D consultant for Absa Corporate and Merchant Bank,
Asset products portfolio manager for Boland Bank
Information Officer at the Inkatha Institute
Head of the Social Research Dept. at the Inkatha Institute
Financial Adviser in London for the Merchant Investors Group

Special projects included
Launching the Zambian Commodity Exchange – today the UN model for Africa
Advising the Swaziland government on company registrations
Keynote Address to the National Housing Conference, 1994
Steering Committee member for the Durban Waterfront
Steering Committee member for the Durban Convention Centre
Steering Committee member for the Cato Manor Project
Steering Committee member for redrafting the Durban Ordnances
Steering Committee member for the Ndwedwe Electrification project
Advising the KwaZulu Finance Corporations on revising lending rules (esp. security of tenure) for post-apartheid SA
Steering Committee member for Water 2000
Developing Absa Merchant Bank’s biggest asset product (R4 billion facility in its first year)

He studied BA, Honours in Politics, Law and MBA at the universities of the Witwatersrand and Cape Town. MBA thesis was on “Tax Reform and Fiscal Drag in South African Income Tax 1972 – 1997”.
He was in the first READ group to teach matric to Soweto pupils in 1982. In 1983, he read textbooks into tape for blind law students. In 1986, he was a tutor in politics. In 1995, he trained Swazi workers and in 1996 and 1997, Wits students on their computer literacy.
He has developed software support HIV/AIDS workplace programmes and websites to support non-profit reporting systems. In 2005, his toolkits for Peer Education and HIV/AIDS treatment monitoring were recommended for Tech Museum awards (for technological contribution to humanity).
The software is free at www.xe4.org or through errol@xe4.org). Errol is the past Chairperson for the Friends of the Florida Community Library. He launched the Wits Business School Management Economics Society in 2007.
Clients include
Private Sector
Barclays (Africa) Bank, Investec Bank, BHP Billiton, Cadre, e-Degree ,Edgars Consolidated, Epicentre Aids Risk Management, Glenrand MIB, Johnson Matthey, KFC / YUM , Knowledge Resources, Namitech , Nampak ,Nola, Palaborwa Foundation, Planned Parenthood Association of SA, Promasidor Africa, SA Cities Network, SAGA
South African Broadcasting Corporation , Spar, TEBA Bank , Transparency & Accountability Network and Unilever.
Public Sector
Buffalo City Municipality, Nelson Mandela Municipality, the Dept. of Water Affairs and Forestry, the Departments of Health (National and KwaZulu Natal province), the Department of Social Development, the Johannesburg City Council , the UNISA Unit for Social Behaviour Studies In HIV/AIDS and Health

The XE4 Foundation is a support organisation that focuses on measuring and evaluating the crucial issues of the development sector: project impact, operational excellence and strategic sustainability. Systematic measures of performance, software-based systems for supporting and reporting decisions, and a balance between scientific and development approaches combine to make XE4 a leading partner for donors and NPO’s.

XE4 gives management training and capacity building workshops
Innovative and comprehensive performance measures support projects and organisations in the development sector
Software supports strategic, operational and governance decisions.

XE4 processes data and provides management reports for
HIV/AIDS Prevalence studies (currently 145 000 employees in 131 sites)
KAP Surveys
Peer Education programmes
HIV patient treatment programmes
Project performance and impact
Organisational performance and status

XE4 supplies Strategy workshops
Corporate Social Investment strategy and impact assessment
Organisational Transformation / Change Management (inc. largest NGO in SA)
Corporate Governance
Business Process Modelling and Re-engineering
Finance, HR, Marketing and Programmes, IT and MIS Roles and responsibilities
Non-Profit Sustainability Measurement
XE4 advises on the Design and Delivery of HIV Programmes
Establishing community needs and setting up organised responses in areas of
Community Based Reproductive Health Services
Home Based Care
Reproductive Health Services
Working for Water
Men for Partners
Women’s Wellness
Centre for Excellence
Sustainability Initiative
HIV Workplace programmes

XE4 developed the following software
Organisational Performance Assessment
Sustainability Measurement System
Peer Education database
HIV Treatment database
HIV Surveillance monitoring system
KAP and Prevalence survey database
Design customer databases for CRM
Design financial database for Pastel system
Design workflow support for operations staff
Design strategic dashboard for senior managers