MANY APPLICATIONS FREE FOR NON-PROFIT ORGANISATIONS! Go to NEWS & ARTICLES. Thanks to www.thusanang.org.za  for publishing the free software give-away!
Sustainability = Respect x Trust x Loyalty Excellence = Economy x Efficiency x Effectiveness x Equity Sustainability KPAs = Visibility Force Reach Transparency Delivery Participation Benefit Reliability Accountability Vision Unity etc
XE4 offers unique and world-class training services and management products for non-profit and donor organizations

Batman Goetsch Centre of Universe Goetsch
EDUCATION
DEGREE INSTITUTION DATE
PhD (registered) Wits Business School 2007+
MBA Wits Business School 1996 - 7
LLB U. of Cape Town 1987 - 8
BA Honours (Politics) U. of the Witwatersrand 1986
BA U. of the Witwatersrand 1983 - 5
COURSE INSTITUTION DATE
Aris Process Mapping
IQ Group
2001
e-Commerce Strategy
Absa Bank Group
2000
Siebel CRM
Absa Corporate Bank
2000
Derivatives
Absa Corporate Bank
1999
S132 Tax Act
Absa Corporate Bank
1999
MS Office
Boland Bank, Absa Bank
1997
NCSS Statistical Package
Wits Business School
1996
Macgregor’s Database
Wits Business School
1996
SAP R3
Wits Business School
1996
G2 Expert Modelling System
Wits Business School
1996
SPSS Statistical Package
Wits Business School
1995
SAS Statistical Package
Wits Business School
1995
Sales and Marketing
MI Group
1991
SUMMARY
Errol Goetsch is the director of a management consultancy focusing on training and advisory services that change behaviour and impact directly on operational and strategic performance. He has advised the wife of the President of South Africa, Mrs. Zanele Mbkei and the 2006 winner of the US-based Schwab Foundation Social Entrepreneurship of the Year.
In 2007, he co-founded the Centre for Social Impact as a research and design factory for non-profit projects that would otherwise fail to address the problems that in South Africa are reaching crisis proportions. The Centre applies the Quantity Theory of Management to ensure that the complete set of questions go into designing projects to work and the compleet set of reports go into proving delivery.
In 2000, he designed the blue-print for a Centre of Excellence as a sustainability initiative for South Africa’s largest NGO – the Planned Parenthood Association of SA. 
In 2002, with funding from USAID and the Bill and Melinda Gates Foundation, he assumed management of the Centre of Excellence to offer training and operational services to Government, the private sector and development organisations. This took him from the corporate sector as senior strategy consultant for the Absa Group and IT project manager for the IQ Group. 
The Centre of Excellence became the Foundation for Excellence in 2003, continuing to provide leading-edge training to the private, public and development sectors for excellent projects, sustainable organisations and social impact.
He won an award from the Dept. of Trade and Industry in 2004 for his mathematical system for measuring sustainability. 
In 2005 he represented South Africa to the Global Development Network’s Cairo Conference for ICT challenges in Africa. 
In 2006 he was invited to the Mannesman Foundation’s assembly of 50 Social Entrepreneurs in Berlin. He has developed templates and tools for performance measurement, transparency and accountability – giving NPO’s better reporting to donors. 
He has tutored and lectured in a number of fields: 
Principles of Economics to MAP and MBA students at the Wits Business School (2007) and the University of the Free State (2005), 
Principles of Management and Principles of Marketing to B. Com students at the University of the Witwatersrand (2007), and 
Management Finance and 
Strategy to the MBA students of the University of the Free State and in Kenya (2005).


He was 1 of 50 delegates chosen from Africa to represent ITC issues to GDNet’s conference in Cairo in 2005. He was chosen in the last 40 places out of 9 000 for the 2005 British Council Pan-African Leadership programme.  His combination of HIV/AIDS software programmes and platforms was nominated for the Japanese Government’s Most Innovative Development Project in the World award (
www.gdnet.org). He attended the May 8 – 10 World Bank Institute conference on Knowledge for Africa’s Education, focusing on knowledge systems and ITC.

Before forming XE4 (the name is based on the ingredients for performance excellence),
Errol was

Director of the PPASA Centre of Excellence
IT management consultant and project manager at the IQ Business Group,

Senior Consultant to Absa Group for Group Business Intelligence,
R&D consultant for Absa Corporate and Merchant Bank,
Asset products portfolio manager for Boland Bank
Information Officer at the Inkatha Institute
Head of the Social Research Dept. at the Inkatha Institute
Financial Adviser in London for the Merchant Investors Group
Special projects included
Launching the Zambian Commodity Exchange – today the UN model for Africa
Advising the Swaziland government on company registrations
Keynote Address to the National Housing Conference, 1994
Steering Committee member for the Durban Waterfront
Steering Committee member for the Durban Convention Centre
Steering Committee member for the Cato Manor Project
Steering Committee member for redrafting the Durban Ordnances
Steering Committee member for the Ndwedwe Electrification project
Advising the KwaZulu Finance Corporations on revising lending rules (esp. security of tenure) for post-apartheid SA
Steering Committee member for Water 2000
Developing Absa Merchant Bank’s biggest asset product (R4 billion facility in its first year)
He studied BA, Honours in Politics, Law and MBA at the universities of the Witwatersrand and Cape Town. MBA thesis was on “Tax Reform and Fiscal Drag in South African Income Tax 1972 – 1997”.
He was in the first READ group to teach matric to Soweto pupils in 1982. In 1983, he read textbooks into tape for blind law students. In 1986, he was a tutor in politics. In 1995, he trained Swazi workers and in 1996 and 1997, Wits students on their computer literacy. 
He has developed software support HIV/AIDS workplace programmes and websites to support non-profit reporting systems. In 2005, his toolkits for Peer Education and HIV/AIDS treatment monitoring were recommended for Tech Museum awards (for technological contribution to humanity). 
The software is free at www.xe4.org or through errol@xe4.org). Errol is the past Chairperson for the Friends of the Florida Community Library. He launched the Wits Business School Management Economics Society in 2007.

Clients include
Private Sector

Barclays (Africa) Bank, Investec Bank, BHP Billiton, Cadre, e-Degree,Edgars Consolidated, Epicentre Aids Risk  Management, Glenrand MIB, Johnson Matthey, KFC / YUM, Knowledge Resources, Namitech, Nampak,Nola, Palaborwa Foundation, Planned Parenthood Association of SA, Promasidor Africa, SA Cities Network, SAGA
South African Broadcasting Corporation, Spar, TEBA Bank, Transparency & Accountability Network and Unilever.

Public Sector

Buffalo City Municipality, Nelson Mandela Municipality, the Dept. of Water Affairs and Forestry, the Departments of Health (National and KwaZulu Natal province), the Department of Social Development, the Johannesburg City Council, the UNISA Unit for Social Behaviour Studies In HIV/AIDS and Health


The XE4 Foundation is a support organisation that focuses on measuring and evaluating the crucial issues of the development sector: project impact, operational excellence and strategic sustainability. Systematic measures of performance, software-based systems for supporting and reporting decisions, and a balance between scientific and development approaches combine to make XE4 a leading partner for donors and NPO’s.

XE4 gives management training and capacity building workshops
Innovative and comprehensive performance measures support projects and organisations in the development sector
Software supports strategic, operational and governance decisions.

XE4 processes data and provides management reports for
HIV/AIDS Prevalence studies (currently 145 000 employees in 131 sites)
KAP Surveys
Peer Education programmes
HIV patient treatment programmes
Project performance and impact
Organisational performance and status
XE4 supplies Strategy workshops
Corporate Social Investment strategy and impact assessment
Organisational Transformation / Change Management (inc. largest NGO in SA)
Corporate Governance
Business Process Modelling and Re-engineering
Finance, HR, Marketing and Programmes, IT and MIS Roles and responsibilities
Non-Profit Sustainability Measurement
XE4 advises on the Design and Delivery of HIV Programmes
Establishing community needs and setting up organised responses in areas of
Community Based Reproductive Health Services
Home Based Care
Reproductive Health Services
Working for Water
Men for Partners
Women’s Wellness
Centre for Excellence
Sustainability Initiative
HIV Workplace programmes
XE4 developed the following software
Organisational Performance Assessment
Sustainability Measurement System
Peer Education database
HIV Treatment database
HIV Surveillance monitoring system
KAP and Prevalence survey database
Design customer databases for CRM
Design financial database for Pastel system
Design workflow support for operations staff
Design strategic dashboard for senior managers

XE4's 1-day and 2-day training workshops are supported by decision-support software so that we know why to change and how to change and what to do to make that change

Thanks again for a stimulating workshop – I am still trying to get my head around everything and will probably take some time over that.

Helmut Bertelsmann (NBI)

Thanks for a very stimulating workshop. It was very good and very helpful. We both enjoyed it very much and gained a great deal (take a bow). Tim Smith (Cathca)

You are really an inspiration to the nation! Thanks a million! Corrie Ras (S.A. Federation for Mental Health)

I must say I really enjoyed the course. It was an wide eye-opener. Professionally, I’m empowered, you are a smart boy, and your course just solved my problem. You had all the words for the very unstable logic I had in terms of reporting, I thank you. Your course is most informative, I enjoyed it,  not quite what I thought would be in my spoon when I got there. Man, you make a woman think. Portia Kwinika (Pretoria Sungardens Hospice)

Indeed it was such a great day. Often in our daily work we tend to forget basic stuff and they impact the overall organization. I had a great day. Tinyiko Chauke (Stats SA)
Thank you for a brilliant day - an eye-opening day. Candice Morkel (North West Prov Govt)

My head is still buzzing this morning with all the great things we learnt yesterday – all the enthusiasm I was feeling. Peter Laubscher (Leprosy Mission)

I am totally stunned by the complexity and comprehensiveness of your models and your ability to use Excel. There is so much potential if your work to make something very useful to both NGOs and CSI depts. I am sure that you are on the right track. Marcus Coetzee (ICMS)

Thinking of CRM to boost your organisation? Buyers beware! See Article on CRM

 

Looking to build your managers' capacity and get performance excellence? You can!  See Closing the Promise - Performance Gap

 

Wanting a better Peer Education programme? Tips here! See Some suggestions for Peer Educators

 

Want ways to show what you do? Easy too! See Indicators for measuring NPO performance

 

Want to measure your sustainability? You can! See Measuring and Managing Sustainability

 

Is your organization battling? It's not your fault! See Sustainability in the 21st Century

 

Want to control and report your work, and measure your impact? Contact me! errol@xe4.org

 

Our focus areas

NPO operational excellence

NPO strategic sustainability

Donor reporting

HIV/AIDS programs

 

Site Map

Copyright © 2004 xe4.org

All Rights Reserved

Contact Us

 

Dedicated to my beautiful sons

Adam Goetsch & Ethan Goetsch